FAQs

Frequently Asked Questions (FAQs)

1. What type of products do you offer at The Craft Studio?
We offer a wide range of women's fashion products, including clothing, accessories, and footwear. We focus on providing high-quality items that reflect the latest trends and styles.

2. How long will it take for my order to arrive?
Orders within the U.S. are processed and shipped within 1 to 3 business days, and delivery takes between 3 to 5 business days. International shipping can take between 7 to 15 business days, depending on the location.

3. Do you offer international shipping?
Yes, we ship to many international destinations. Please note that customs fees and other taxes may apply at the time of delivery.

4. What is your return policy?
You can return products within 30 days of delivery. Items must be in their original condition, unused, and with the original tags attached. For more details, please refer to our Shipping & Returns page.

5. How can I track my order?
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your order on our website.

6. Do you accept product exchanges?
Currently, we do not offer direct exchanges. If you want a different item, we recommend returning the original item and placing a new order.

7. How can I contact customer service?
You can contact us through our Customer Service section on the website. We are here to assist you with any questions or concerns you may have.